Safeguarding Elders from Financial Exploitation

Webinar hosted on September 17, 2021

What used to be estimated at being a $40 billion dollar per year industry has now exploded, surpassing $140 billion scammed from seniors each year through fraudulent phone calls, mail, and social media exchanges. Credit unions, especially tellers and branch staff, many times serve as the “line in the sand,” a last resort among an array of efforts designed to protect today’s seniors from becoming a victim to a financial scam.

You may find yourself diligently trying to persuade a senior that he or she is being scammed when they approach asking to withdraw a large sum of money from their account - but would you know what to do if they become agitated and insistent, absolutely demanding the withdrawal, and refusing to believe they are being scammed? In such cases, what do the experts recommend?

Melissa Grenier
Regional Manager, NH Alzheimer’s Association 




Click image for Presentation Handout

Terry Choate Jr
CEO/President, Blue U Defense

Mickaela Driscoll
Elder Abuse Investigator
State of Rhode Island, Office of the Attorney General
(401) 274-4400, ext. 2383:

Michael Festa
State Director, AARP Massachusetts  617-305-0561

Sunny Mulligan Shea
Victim Witness Advocate, Elder Abuse and Exploitation Unit,
New Hampshire Department of Justice

Gina Schoenberg
Deputy Director of Consumer Protection, Chair, Senior Protection Initiative,
State of Delaware Department of Justice

Bryan J. Townsend, II
Assistant Attorney General
Consumer Protection and Antitrust Bureau, Elder Abuse and Exploitation Unit
New Hampshire Department of Justice

Hotline: 877-908-3360;
To schedule a fraud watch presentation in MA: email

NH Alzheimers Association

BlueU Defense

New Hampshire

DE-MA-NH-RI Credit Unions