Jobs

Credit Union Manager, Luso-American Credit Union, Peabody, MA

Luso-American Credit Union seeks a Credit Union Manager to plan, direct and control all credit union activities following credit union plans, policies, Governance Policies, directives and activities as established by the Board of Directors. Be responsible for ensuring financial stability and member satisfaction commensurate with the best interest of the members, employees and the credit union. Provide strategic direction, vision, leadership and management in all functional areas.

AVP Information Security Officer (ISO), Freedom Credit Union, Springfield, MA

Freedom Credit Union seeks an ISO to establish, implement, and maintain the Credit Union’s information security program, including developing security policies and procedures, managing security controls, ensuring regulatory compliance and leading incident response efforts institution wide. The ISO collaborates with leadership across departments to promote a culture of security awareness and ensure that risks are properly managed throughout all project and system life cycles. The ISO is responsible for managing the vendor management program for the credit union.

Information Technology Officer (ITO), Freedom Credit Union, Springfield, MA

Freedom Credit Union seeks an ITO to establish, implement, manage, maintain and secure the credit union’s information technology infrastructure, including all phases of systems design, applications systems software, hardware, programming, installation, networking, and mainframe operations. Responsible for strategic and technology planning for the credit union. Reviews and evaluates project feasibility studies based on management’s requirements and priorities. Ensures all IT systems operate efficiently, securely and in compliance with regulatory standards. The ITO provides technical support to staff, manages the IT staff, oversees vendor relationships, and collaborates with leadership across departments to lead technology initiatives that enhance member service, cybersecurity and operational efficiency.

Investment Services Administrative Assistant, Central One Federal Credit Union, Shrewsbury, MA

WHO WE ARE: At Central One, our values are to Deliver Exceptional Service, Work as a Team, Have Fun, and the Credit Union philosophy of People Helping People; all while striving to be C.E.N.T.R.A.L. One Ambassadors. CENTRAL stands for Caring, Enthusiastic, Nimble, Team-Oriented, Resilient, Altruistic and Loyal. At the core of our values lies a commitment to our community, members, and employees, with a focus on overall well-being.

PRIMARY FUNCTIONS: Responsible for providing administrative support to the advisors to facilitate client growth.

Project Manager, Central One Federal Credit Union, Shrewsbury, MA

WHO WE ARE: At Central One, our values are to Deliver Exceptional Service, Work as a Team, Have Fun, and the Credit Union philosophy of People Helping People; all while striving to be C.E.N.T.R.A.L. One Ambassadors. CENTRAL stands for Caring, Enthusiastic, Nimble, Team-Oriented, Resilient, Altruistic and Loyal. At the core of our values lies a commitment to our community, members, and employees, with a focus on overall well-being.

PRIMARY FUNCTIONS: Responsible for the overall planning, coordination and execution of enterprise projects. Provides leadership and coordination of project resources and vendors to ensure solutions are delivered effectively and fully optimized.

IT Project Manager, Central One Federal Credit Union, Shrewsbury, MA

WHO WE ARE: At Central One, our values are to Deliver Exceptional Service, Work as a Team, Have Fun, and the Credit Union philosophy of People Helping People; all while striving to be C.E.N.T.R.A.L. One Ambassadors. CENTRAL stands for Caring, Enthusiastic, Nimble, Team-Oriented, Resilient, Altruistic and Loyal. At the core of our values lies a commitment to our community, members, and employees, with a focus on overall well-being.

PRIMARY FUNCTIONS: The IT Project Manager is responsible for managing and delivering technology projects across Central One, with a primary focus on infrastructure, cloud, and security initiatives. This role oversees project planning, execution, and budget management while working closely with technical teams, business stakeholders, and executive leadership. The IT Project Manager drives the successful delivery of projects within scope, schedule, and budget, while ensuring alignment with organizational strategy and best practices in IT governance and portfolio management.

Universal Service Center - AVP Universal Service Manager, Metro Credit Union, Chelsea, MA

Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program.

Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos (“Together We Advance”) designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman’s Best of 2025 awards; and recognized as one of America’s Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org.

Position Summary:
Are you a strategic leader passionate about operational excellence and inspiring teams to deliver exceptional service? As the AVP of the Universal Service Center (USC), you’ll be at the forefront of shaping how we serve our members and support our employees. In this pivotal role, you will champion innovation and lead initiatives that transform service delivery across multiple business lines. Your leadership will empower a high-performing workforce, foster collaboration, and create an environment where accountability and professional growth thrive. By leveraging data-driven insights and forward-thinking strategies, you’ll ensure every interaction reflects our commitment to excellence and member satisfaction.

This is more than a leadership position- it’s an opportunity to influence organizational success, strengthen community relationships, and leave a lasting impact on the future of member experience. This is your opportunity to ensure a member-centric approach through proactive leadership, data-driven decision-making, and continuous improvement.