Compliance
Helping you stay compliant with the latest federal and state regulations through resources, guidance, and communities.
CCUA Simplifies Credit Union Compliance For Our Members
Maintaining compliance can be difficult. In addition to understanding numerous mandatory guidelines, you’ll also need guidance on how to implement compliant practices at your credit union. As a member of CCUA, you gain instant access to tools designed to help you comply with state and federal standards. Explore the number of resources available below.
Latest News
Compliance Support
Toolkits
Member Services
Compliance Hotline
Through our partnership with ViClarity, employees of CCUA -member credit unions are able to connect with ViClarity’s team of compliance professionals for answers to their compliance questions:
By telephone - 800-842-1242, press option 4
By email - complianceconnection@ccua.org
Our Compliance Hotline is available to all member credit unions, and credit union staff are encouraged to utilize this dues-supported service.
Need help accessing ViClarity?
InfoSight360
Compliance touches every area of the credit union. Staff from Human Resources, Board of Directors, Supervisory Committees, Accounting, Marketing, Lending and more can find valuable information on InfoSight360!
InfoSight360—an AI-powered platform that unifies InfoSight, CU PolicyPro, and RecoveryPro into one secure, easy-to-use system with single sign-on access. Its smart search delivers fast, accurate, and vetted compliance answers across all content.
All CCUA member credit unions have their own unique URL to access InfoSight360. Find and bookmark your credit union’s unique login page by clicking below.
- If your credit union is not listed, you may need to register for access.
- If you’re unsure of your login, simply click "Reset Password" on the login screen.
CU PolicyPro or RecoveryPro Users: Use your existing credentials from the previous system, or click “Reset Password” to get started.
InfoSight Users: You’ll need to activate your account by selecting “Reset Password.”
Need help accessing InfoSight360?
If you experience any issues, reach out to 360support@infosight360.com for assistance. We also recommend whitelisting @infosight360.com to ensure password reset emails aren’t blocked by your credit union’s firewall or spam filters.
CU Policy Pro
CU PolicyPro is your one-stop shop for model policies, helping your credit union manage compliance and operational challenges. As the perfect complement to InfoSight, PolicyPro is offered to CCUA member credit unions as a complimentary benefit.
Easy-to-use features include:
- A complete system redesign, making it easier than ever for users to find, view and print policies
- Policy Review Assignments with email reminders of upcoming (and overdue) assignments
- With no limit on the number of users, give ALL of your employees access to CU PolicyPro
- Enhanced user access, allowing admins to assign editing rights down to the policy level
- Upload, organize and assign rights to documents
- View policy revision history, with the ability to revert back to a prior version if necessary
- View model policy content and update history while editing your own policy
How do I access my CU PolicyPro site?
The system provides a unique URL for each credit union.
- If you're not sure of your password, use the forgotten password link on the login page.
- If you have trouble logging in or do not receive a password reset email within 10 minutes of requesting it, please contact our support staff.
Click here to find your unique link to access CU Policy Pro
Need help accessing CU Policy Pro?
Affiliated Services
ComplySight
Are you feeling buried under a wave of compliance? ComplySight, a complete compliance management and tracking solution, provides visibility, tracking, measuring, and reporting for compliance activities to allow the ability to address compliance initiatives in a single application. ComplySight is a complete compliance management and tracking solution.
RecoveryPro
Disruption or loss of access to core business functions can have severe consequences for credit unions and their members. RecoveryPro guides credit unions through the creation, maintenance, and testing of robust Business Continuity Plans (BCPs).
Compliance Connections
Compliance Hotline
Compliance is often cited as the greatest obstacle credit unions regularly face. As a CCUA member, you don't have to carry the compliance burden alone - we have partnered with ViClarity to provide enhanced compliance services as part of your membership benefits. ViClarity is a leading compliance services and technology company owned by a number of state credit union associations and serves credit unions from across the country.
Through our partnership with ViClarity, employees of CCUA -member credit unions are able to connect with ViClarity’s team of compliance professionals for answers to their compliance questions:
By telephone - 800-842-1242, press option 4
By email - complianceconnection@ccua.org
Our Compliance Hotline is available to all member credit unions, and credit union staff are encouraged to utilize this dues-supported service.
Compliance Network
The Compliance Network meets regularly to tackle the "how-to" aspects of implementing and maintaining a compliant environment. Its purpose is to allow credit union staff to share best practices, discuss common issues, make new contacts, keep pace with the changing regulatory requirements and build industry relationships. Even if your credit union does not have a designated compliance officer, you can still participate.
Interested? Contact: member.relations@ccua.org
Affiliated Services
America's Credit Unions
- America's Credit Unions Compliance Information and Resources
- Credit Union Compliance Management System™ - included with your CCUA membership
- America's Credit Unions' Compliance Community - open to all affiliated credit unions and their employees as a CUNA member benefit.
Delaware
Massachusetts
- Massachusetts General Laws
- Massachusetts General Laws, Chapter 171 - for MA state-chartered credit unions
- Massachusetts Division of Banks
- Financial Industry Resources - opinions, decisions, industry letters, Regulatory Bulletins, activity reports, industry guidances, forms, applications, and more.
