Jobs

Universal Service Center - Digital Branch Assistant Manager, Metro Credit Union, Chelsea, MA

Company Overview:
Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program.

Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos (“Together We Advance”) designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman’s Best of 2025 awards; and recognized as one of America’s Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org.

Position Summary:
Are you ready to lead in a dynamic, digital-first environment? As the Digital Branch Assistant Manager, you’ll play a pivotal role in delivering exceptional member experiences across phone, chat, email, and video banking channels. In this leadership position, you’ll inspire and guide a high-performing team, ensuring service excellence and achievement of key performance metrics.

You’ll be hands-on-coaching agents, resolving complex issues, and driving process improvements that enhance efficiency and member satisfaction. By fostering collaboration and leveraging data-driven insights, you’ll help shape the future of digital banking while supporting organizational sales and referral goals. This is your opportunity to lead innovation, empower your team, and make a meaningful impact on how we connect with our members.

Accounting Manager, New Haven County Credit Union, North Haven, CT

Are We the Place for You?
New Haven County Credit Union ($32M; North Haven, CT) is seeking an Accounting Manager to join our leadership team and help strengthen the financial foundation that supports our members and community.

For nearly 50 years, New Haven County Credit Union has proudly served the people of New Haven County. With a commitment to providing personalized financial services and promoting financial wellness, we help our members achieve their goals through every stage of life. We take pride in our cooperative roots and continue to embody the credit union philosophy of “people helping people.”

Located in the vibrant city of North Haven – minutes from Yale University, a thriving arts scene, and some of the best pizza in the country – our community combines historic charm with innovation and diversity. Whether you’re exploring the scenic Long Island Sound, visiting museums and theaters, or enjoying a weekend farmers’ market on the Green, North Haven offers a unique quality of life that blends culture, community, and opportunity.

Part Time Member Solution Officer, American Spirit FCU, Newark, Middletown and Dover Locations, DE

American Spirit FCU, a $72 million credit union, has an excellent opportunity for a Part-time Member Solution Office (Teller) for our Newark, Middletown and Dover locations.

Are you a dynamic and enthusiastic individual who enjoys engaging in conversation? Do you have a great work ethic? Do you love to interact with people and have a desire to make a positive difference in the lives of others? If so, we have a career for you!

American Spirit Federal Credit Union is seeking a Part-Time Member Solutions Officer to join our growing team. Identifying opportunities to help our members improve their financial well-being is a key responsibility. This includes making referrals as appropriate. Other key duties are processing teller transactions, developing relationships, opening, and servicing accounts, and representing American Sprit Federal Credit Union in branch and in community.

Branch Manager, Community Powered Federal Credit Union, New Castle, DE

Community Powered Federal Credit Union is currently seeking an experienced full-time Branch Manager to join our team. Candidates must possess at least 2 years of management level experience in a retail banking environment, demonstrated lending proficiency, and a demonstrated ability to motivate staff to cross-sell related products and services in a goal-oriented culture.

The Branch Manager is responsible for supervising as well as processing various member requests such as loan applications, IRAs, opening new accounts, and various other member services.

Director, Member Solutions (Collections), Workers Federal Credit Union, Haverhill, MA

Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future!

The Director, Member Solutions is responsible for leading and supporting the Sr/Resolution Representatives (1st queue) and Member Solutions team in the effective resolution of delinquent accounts, ensuring compliance with all applicable laws and regulations. 

This role provides strategic guidance on account servicing, bankruptcy handling, and loss mitigation, while collaborating with internal departments and external vendors to streamline operations and enhance collection outcomes.
The Director also contributes to recruitment, staff development, and performance management, and plays a key role in maintaining system integrity and reporting accuracy.

Additional Information

Work Environment

• Hybrid Work Environment: This position offers a hybrid work environment, combining remote work with regular on-site days at the Littleton Headquarters. This work environment is subject to change based on business needs.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• This is a largely sedentary role.
• While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms.
• This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.
• Ability to travel to other work locations as required.

Benefits

• Comprehensive medical, dental and vision plans
• Basic life and AD&D insurance, short-term disability and long-term disability
• 15+ days of paid time off (PTO) per year
• Up to 16 hours of volunteer time off (VTO) per year
• 11+ paid holidays
• 401(k) that includes a Safe Harbor Match of up to 4%.
• Tuition Reimbursement Program
• Mental health resources including an Employee Assistance Program (EAP)
• Individualized learning and development programs

Deputy Commissioner and General Counsel (Program Manager Specialist IX) , Massachusetts Division of Banks, Boston, MA

The Division of Banks is currently accepting applications for the position of Deputy Commissioner and General Counsel (General Counsel). This represents an exciting opportunity to work in the dynamic field of financial services regulation and contribute in a meaningful way to achieving the mission of an accredited consumer protection agency. The General Counsel plays a critical role as the agency’s chief legal counsel, as well as a key contributor to agency-wide policy decisions as a member of the senior leadership team.

About the Division:

The mission of the Division of Banks is to ensure a sound, competitive, and accessible financial services environment throughout the Commonwealth. The Division maintains public confidence in Massachusetts financial institutions through the oversight of state-chartered banks, credit unions, and non-bank financial service providers including the mortgage, money services businesses, sales finance, and debt collection industries that do business within the Commonwealth. The majority of the Division's employees are examiners who conduct a variety of on- and off-site examinations of financial institutions under the Division's jurisdiction. Learn more about the Division of Banks by visiting our website.

The Division of Banks is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens. The Division endeavors to create and sustain a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our organization as inclusiveness is a core agency value.

Teller - Full-time, AllCom Credit Union, Worcester, MA

Are you an Individual or Teller with the energy, experience, and desire to move forward in a financial institution? Do you enjoy interacting with members/customers? Do you have solid transactional experience? Are you looking for less sales-oriented work? To work in an environment with professional development opportunities? To work in a friendly environment in which to shine, this is the position for you.

We are looking for an individual / teller to work part-time to add to our team. While this position is for full time, we could extend it to part time for the right candidate and right schedule. Thursday evening shift and some Saturday morning shifts are required.