Help & Videos About Our Website

Looking for help creating your membership portal profile or with registering for an event?

You may have noticed changes for how to register for our events.  Our membership portal is now designed to enhance your user experience with CCUA.  As an example, once you've created your user profile in our Membership Portal the first time, you will no longer be required to re-type your full name and credit union name each time you register for an event. In addition, you'll only need to login once to reach our "member-only" sections of our website and event registration pages.

This web page is made available to our membership to assist credit union employees and stakeholders with training and tutorials in case you need just a bit of help to figure out our login screens.  Below, find short tutorial videos and help files for the basic tasks within our Membership Portal.  At anytime if you feel you need a little extra help or to report an issue or problem, please contact us at 800-842-1242.

Video Tutorials:

How to Create a User Profile

How to Register Yourself for an Event

How to Perform a Group Registration (or how to register someone other than yourself for an event)

Help Files (pdf format):