Login Instructions
Access the CCUA Website and Info Hub
When you log in to the CCUA website, you'll be able to access member-only content, including ViClarity, along with the
CCUA Info Hub.
The CCUA Info Hub is your centralized resource for managing your engagement with CCUA, now with an improved, more
user-friendly experience.
Within the Info Hub, you can register for events through a streamlined process, take advantage of an enhanced payment
experience including the option to pay by ACH, and easily access and update your personal and billing information.
Questions?
We're here to help. Contact us anytime at info@ccua.org.
Need access?
If you don't have an account simply complete the new user request form. Once submitted, check your email for a link to create your login credentials.
Already have an account?
Log in using your existing Info Hub username and password to get started.
FAQs
- I keep getting a "could not find requested user" error, what do I do?
- Complete the form above and we will get you squared away!
- My user ID and PW that I've always used aren't working!
- With the new system, all users needed to create a set of new credentials. You can create yours here.
- I registered for an event in the old system but haven't paid yet, what do I do?
- If you haven't already received a new invoice, simply email us or log into your InfoHub account and go to the My Billing tab to get started.
- I registered and paid for an event in the old system, am I all set?
- Yes! There is nothing you need to do.
- I had a saved payment method in the old system, will that carry over?
- No, you'll need you update your payment information the next time you register for a paid event or by logging into your Info Hub account and updating the My Billing tab.
- Can I pay by ACH now?
- Yes! You now have the ability to use an account number and routing number to make payments.
- My personal information like my phone number or title are incorrect, can I update that?
- Yes! Simply log into your InfoHub account and update your profile.
- When I look at my credit union's directory listing, there are employees missing that I'd like to have added. How do I do that?
- Those employees can create an account themselves by completing this form. You can also send a spreadsheet with their names, emails and titles and we can get them added on our end!
