The first meeting of the CCUA Technology Network focuses on the implications of large language models (LLMs) like ChatGPT for credit unions. Topics covered include the history of AI, what LLMs are and why they matter, emerging use cases for FIs, risks, the regulatory environment, and the future of work.
Key Takeaways:
- Understand the transformative potential of LLMs and their applications in the banking and credit union industry.
- Recognize the risks and challenges associated with implementing LLMs, including biases, data security concerns, and compliance risks.
- Gain an understanding of how LLMs can enhance various areas of financial institutions, from fraud detection to content management.
- Explore the potential impact of LLMs on the workforce and the need for new skills and expertise.
- Learn about the importance of establishing robust AI policies to govern the use of LLMs and protect sensitive data within financial institutions.
Speaker: Connor Heaton
Connor Heaton is the Vice President of Advisory Services at Strategic Resource Management. In his role, Connor leads client projects in the areas of AI and Intelligent Automation. Connor specializes in leveraging disruptive technologies to help
financial institutions build efficiencies and revolutionize their operations. He also delivers engagements focused on modernizing strategy, operations, and organizational design in collaboration with the SRM Europe team.
