CCUA Announces Strategic Partnership with Service Ventures, LLC to Expand Innovation and Solutions for Member Credit Unions

Marlborough, MA – The Cooperative Credit Union Association (CCUA) announces a new partnership with Service Ventures, LLC, an independent investment arm of Service Federal Credit Union focused on driving industry innovation. This collaboration brings enhanced access to cutting-edge financial technology solutions and services to member credit unions, helping them better serve their members and strengthen competitive positioning in a rapidly evolving financial landscape. 

Service Ventures was founded in 2025 with a mission to support startups creating technology solutions that improve credit unions’ ability to deliver exceptional products, deepen member engagement, and enhance operational excellence. The firm partners with innovative companies across fintech and related sectors that align with the cooperative philosophy of “people helping people.” 

“Partnering with Service Ventures marks a significant milestone in expanding the range of impactful solutions available to our member credit unions,” said Melissa Pomeroy, Executive Vice President and Chief Operating Officer of CCUA. “Together, we are not only strengthening access to proven technologies but also fostering an ecosystem that empowers credit unions to innovate faster, better protect members, and drive sustainable growth.”

The partnership with Service Ventures amplifies CCUA’s commitment to facilitating access to best-in-class tools and services. Member credit unions will gain broader exposure to high-value technologies across areas such as fraud and dispute resolution, member engagement, AI-enabled services, and other operational enhancements.

“What Casap loves about this partnership is how it expands what’s possible,” said a representative of Service Ventures portfolio company, Casap. “When credit unions have broader access to proven solutions like fraud and dispute resolution, they can better protect their communities, deepen member trust, and offer real financial peace of mind. That trust becomes the competitive edge that fuels long-term growth for credit unions.”

Another portfolio company backed by Service Ventures, Confer Solutions, also shared enthusiasm for the collaboration, stating:

“We’re incredibly excited to be partnering with Service Ventures and the CCUA. This collaboration allows us to bring proven technology and real-world results—like those achieved by Service Credit Union—to more credit unions across the region. Both Service and the CCUA share a deeply tech-forward mindset, and together we see a powerful opportunity to help credit unions innovate faster, operate more efficiently, and compete more effectively in a rapidly evolving financial landscape.”

The partnership will enable CCUA member credit unions to explore and adopt practical, scalable solutions from Service Ventures’ portfolio and beyond, reinforcing the ability of credit unions to meet the evolving needs of their members and communities.

Service Venture Portfolio Companies: