CU Strategic Business Partners
CUNA Mutual Insurance Group
CUNA Mutual Insurance Group (CMG) is the number one provider of credit insurance products and the Fidelity Bond for the credit union industry. CMG offers a family of Fidelity Bonds to choose from resulting in the broadest, most flexible, and innovative coverage in the industry. CMG also offers a variety of member-pay and credit union-pay credit insurance options for credit unions.
Many of CUNA Mutual’s products and services are offered through Members Insurance Agency. Find out about them at Member’s Insurance Agency’s website.
CUNA Strategic Services
CUNA Strategic Services, Inc. (often referred to as CSS) provides credit unions with access to high quality products, services, and technologies delivered with a competitive advantage made possible through volume pricing and strategic program development. CUNA Strategic Services is jointly owned by the Credit Union National Association (CUNA) and the state credit union leagues and associations.
CU Direct is a multi-owned CUSO that partners with 800 credit unions nationwide. Our 92 credit union owners continue to shape the future of CU Direct's product and services offerings in a way that is focused on helping credit unions reach their lending goals. Point-of-Purchase Lending Solutions are designed to capture automotive, motorcycle, RV, and other "lifestyle" types of loans that members desire. CU Direct offers solutions for credit unions that assist with portofolio profitability analytics, vehicle dispositions, remarketing, and on-line member automotive research websites.
CO-OP Shared Branching
Modern shared branching is aimed at providing credit union members convenient access to their accounts using existing credit union branch locations and shared technology. Transactions are transmitted from branch to branch in a manner similar to that of an ATM network. Through strategic cooperation, credit unions have joined together to create a dynamic and innovative solution to the need for convenient access points for credit union members, without taking on the expense of building many new branches.
CO-OP Shared Branching, the Association’s Shared Branching network partner, has made the process of linking to over 5,500 credit union branches and 2,200 24/7 Kiosks around the world easy to understand and easy to accomplish. This network of shared facilities is a financially attractive alternative to building your own new branches. Credit unions using the system have also found that it is a powerful member-retention tool.
For information about how your credit union can benefit from today’s Shared Branching solution, contact Nina Kopp, National Sales Manager, at 1-888-372-2669, Ext. 1230 or firstname.lastname@example.org.
Visit COOP’s website at https://co-opfs.org/solutions/locations/shared-branching. You may also contact Bonnie L. Doolin, the Association's Senior Vice President, Planning and Development, at 800-842-1242 or email@example.com. To find Shared Branching locations click here: www.co-opfs.org/solutions/locations/sharedbranching.
CO-OP Financial Services
Reach out to your members and offer them the access and convenience they want, with easily recognized nationwide terminals and the latest tools for locating them. A single source provides everything you need. CO-OP network supports its vast fleet of ATMs with a high-visibility signage program and marketing materials through CO-OP Marketing Portal. And a full suite of locator tools makes it simple to find the nearest ATM using a mobile, landline or online connection.
- Make it easy for your members to locate surcharge-free ATMs with iPhone apps, text messaging, allco-op.org and 888-SITE-COOP (888-748-3266).
- Increase traffic to your ATMs with a subsidized signage program that leverages national recognition of the CO-OP ATM logo.
- CO-OP Marketing Portal: Build awareness with your members about the access and convenience your credit union offers. The Marketing Portal lends a hand by providing turnkey consumer materials and marketing strategy guides.
- CO-OP ATM Signage Program: Refreshed signage makes it easy for members to identify your ATMs as part of the nearly 30,000 surcharge-free ATMs on CO-OP network.
- CO-OP Locator Services: Point the way to the nearest surcharge-free ATM, wherever your members may be, with a range of tools that gives them a choice of all the leading technologies, including mobile devices, online and text messaging.
PIN POS: The partnership CO-OP has with First Data offers turnkey access to a full-coverage PIN POS network though a service specifically designed for credit unions. Help make your debit card the one your members reach for first by providing access to nearly 2 million PIN POS locations across the country. Be there for your members whether they're shopping, dining out, or paying bills. And make your employees' lives easier with intuitive access to reports and expert advice to drive profitability and control losses. All with the power of the most comprehensive, best-in-class signature debit, PIN, and credit processing solution available for credit unions. Because the forefront of payments innovation is where your credit union belongs.
To learn more about CO-OP Financial Services, visit their website. For additional information, email Dean Martino, Association Director of Business Development, Sales and Service or call 1-800-842-1242.
Wipfli | Macpage
Wipfli | Macpage provides integrated audit, consulting and tax services to credit unions throughout the Northeast and across the country. We have worked with credit unions for over 30 years, and understand how important it is to engage people who thoroughly understand the business and who can tailor services to meet our clients’ specific needs. Our full menu includes information assurance services and options for credit union internal audit services. Our integrated team approach values your time and gives you access to the broadest range of Wipfli | Macpage expertise. Combined Strength of Two Firms in One – Macpage Joined Wipfli August 1, 2018. Please visit macpage.com for more information or contact Bonnie Doolin, the Association's Senior Vice President, Planning and Development, at 1-800-842-1242 or firstname.lastname@example.org.
From Credit and Debit card processing, to Call Center support and Bill Pay, PSCU was founded on the principle of providing the highest levels of service and support, to help credit unions grow and compete. PSCU’s strategic investments in transaction processing, fraud prevention, digital payments, loyalty rewards, data analytics programs and 24/7/365 call center support give credit unions the competitive edge needed to outperform the competition in their markets.
PSCU’s access to industry leading partners also gives its Owners the opportunity for early adoption of new payments technology. EMV chip cards and digital wallets are examples of sophisticated technologies that involve the coordination of many moving parts – and multiple partners – that are being successfully delivered to credit unions by PSCU.
The combination of leadership in payments and a commitment to ongoing investment in technology and talent make PSCU an optimum partner to process, service and grow credit unions’ card programs. PSCU’s technology infrastructure, from its call center service applications, to its support for member-facing self-service applications is a critical component of PSCU’s service delivery model.
The real value and success of PSCU is defined by the success of its Owners and how well PSCU serves its credit unions and their members. And that is the power of strength in numbers. For additional information about PSCU, email Dean Martino, CCUA Director of Business Development, Sales and Service or call 1-800-842-1242.
Credit Union Solutions