Every Tuesday in April at 11:00 am
Welcome to the Small Credit Union Series—a premier annual webinar series designed exclusively for small credit unions. Our webinars provide valuable insights, innovative strategies, and practical resources tailored to the unique challenges and opportunities faced by smaller institutions. Each year, we bring together industry experts and thought leaders to share their knowledge and foster meaningful dialogue that drives success in today's competitive financial landscape.
Below, you'll find a list of upcoming webinars available for registration. Each session details the date, time, and our expert partners presenting, ensuring you have all the essential information to plan ahead. Join us for these live events where you'll gain actionable insights and practical strategies designed specifically for small credit unions. Register today to secure your spot and connect with industry leaders and peers dedicated to driving innovation and success in your community.
- April 7, 2026: Reseda Group and Posh
- Reseda Group: Eric Loehr, Chief Revenue Officer at Reseda Group
- Posh: Kathy Sianis, Senior Vice President of Client Success and Partnerships at Posh
- April 14, 2026: InfoSight and ViClarity
- InfoSight: Glory LeDu, CEO at League InfoSight and CU Risk Intelligence
- ViClarity: Crystal Streeper, Director of League Services at ViClarity
- April 21, 2026: Employers Association of the NorthEast (EANE)
- Pam Thornton, Director of Strategic HR Services at EANE
- April 28, 2026: TruStage
- Lisa Pavelski, Director of Digital Capabilities at TruStage
Register for the Small Credit Union Webinar Series by selecting the appropriate option below based on your credit union's league affiliation.
April 7, 2026: Reseda Group and Posh
- Reseda Group: Eric Loehr, Chief Revenue Officer at Reseda Group
- Posh: Kathy Sianis, Senior Vice President of Client Success and Partnerships at Posh
April 14, 2026: InfoSight and ViClarity
- InfoSight: Glory LeDu, CEO at League InfoSight and CU Risk Intelligence
- ViClarity: Crystal Streeper, Director of League Services at ViClarity
April 21, 2026: Employers Association of the NorthEast (EANE)
- Pam Thornton, Director of Strategic HR Services at EANE
April 28, 2026: TruStage
- Lisa Pavelski, Director of Digital Capabilities at TruStage
Each session is led by industry experts selected specifically for their experience with smaller credit unions
April 7, 2026 | 11:00 am - 12:00 pm
Reseda Group - 11:00 am - 11:30 am
- Speaker: Eric Loehr, Chief Revenue Officer at Reseda Group
- Opportunities for Small Asset Credit Unions to Access the Best Financial Education for your Members and Deliver on Financial Goals
Session Description: Financial Education continues to be the right thing to do but can be hard to justify when looking at every expense. Join us for an informative session on how utilizing financial education can not only be a valuable service for your members, but a positive growth tool for your credit union.
In addition we will be sharing an exciting new small asset partnership between Reseda Group and the CCUA that puts the highest quality financial education content in reach of smaller credit unions and gives you the tools you need to leverage financial education as a growth and engagement driver.
Posh - 11:30 am - 12:00 pm
- Speaker: Kathy Sianis, Senior Vice President of Client Success and Partnerships of Posh
- Small CU, Big Impact: Delivering Enterprise-Level Member Experiences with AI
Session Description: Small credit unions are being asked to do more with fewer resources—without sacrificing member experience. In this webinar, we’ll explore how AI-powered tools like a Knowledge Assistant and Training Simulator can help frontline teams answer questions faster, stay consistent, and build confidence without increasing headcount. We’ll walk through real-world use cases designed specifically for small CUs and show how these tools support staff by improving readiness, accuracy, and day-to-day efficiency.
April 14, 2026 | 11:00 am - 12:00 pm
InfoSight - 11:00 am - 11:30 am
- Speaker: Glory LeDu, President & CEO of CU Risk Intelligence of InfoSight
- InfoSight360 for Small Asset Size Credit Unions
Session Description: On this call, learn how InfoSight360 can help your credit union navigate the challenges of compliance! With InfoSight360, your credit union team and officials can research and find summaries of complex state and federal laws and regulations, have access to model policies and procedures, and have access to custom-curated news articles every week. Are you taking full advantage of this free resource from the CCUA? Join this webinar so you can make sure you are taking full advantage of this revolutionary tool!
ViClarity - 11:30 am - 12:00 pm
- Speaker: Crystal Streeper, Director of League Services at ViClarity
- Compliance Roundtable: Industry Trends for Small Credit Unions
Session Description: Join Crystal Streeper of ViClarity, in partnership with the CCUA, for a roundtable discussion focused on today’s key industry trends and their impact on small credit unions.
This session will highlight emerging regulatory themes, common compliance challenges, and practical strategies to help small credit unions manage risk and meet regulatory expectations with limited resources. Attendees are encouraged to participate and share insights in this peer-driven discussion.
April 21, 2026 | 11:00 am - 12:00 pm
Employers Association of the NorthEast (EANE)
- Speaker: Pam Thornton, Director of Strategic HR Services at EANE
- Solving the Talent Equation: Attract, Engage, and Retain the People Your Credit Union Can’t Afford to Lose
Session Description: The most significant HR challenge facing credit unions today is the talent equation; attracting, engaging, and retaining the right people in a highly competitive, technology-driven market. This challenge is closely tied to succession planning, skills gaps, compensation strategy, and organizational culture. In this session, we’ll explore how EANE partners with credit unions to strengthen their talent strategy through real-world workforce insights and support, leadership development, modern total rewards guidance, and employee experience solutions that align with and reinforce your mission.
April 28, 2026 | 11:00 am - 12:00 pm
TruStage
- Speaker: Lisa Pavelski, Director of Digital Capabilities at TruStage
- Building Digital Strategies: Slow and Steady Wins the Race
Session Description: Think of building your digital strategy like nurturing a garden. It's not about the quickest fix; it's about careful planning, trying out what works (and what doesn't), and making sure each step is as effective as possible. We'll explore tools and tactics that are like your gardening kit, helping you to grow robustly while keeping risks to a minimum.
Key Takeaway: Small, steady steps in the digital world lead to big wins. Patience and the right tools are your best allies!
Meet the dynamic speakers joining our Small Credit Union Webinar Series. Learn more about their backgrounds, expertise, and the insights they'll be sharing. We're working on bringing you the latest information, so check back often for the newest speaker announcements and get ready to be inspired by industry leaders and innovators.
April 7, 2026 | 11:00 am
Reseda Group
Speaker: Eric Loehr, Chief Revenue Officer at Reseda Group
Opportunities for Small Asset Credit Unions to Access the Best Financial Education for your Members and Deliver on Financial Goals
Eric Loehr is the Chief Revenue Officer at Reseda Group, where he oversees business development and demand generation, partner retention and growth, brand innovation, and reputation management. Prior to joining Reseda Group, Eric was the Vice President of Michigan Solutions at the Michigan Credit Union League (MCUL), where he was responsible for identifying, evaluating, contracting, and onboarding new MCUL partners. He also spent 19 years in the telecom technology space, including managing the Sprint Credit Union Program. Throughout his career, Eric has held various sales leadership roles, selling into both the government and enterprise sectors.
Eric resides near Ann Arbor, Michigan, with his wife of 28 years, Anne, and is nearby his two grown children.
April 7, 2026 | 11:30 am
Posh
Speaker: Kathy Sianis, Senior Vice President of Client Success and Partnerships at Posh
Small CU, Big Impact: Delivering Enterprise-Level Member Experiences with AI
Kathy Sianis is Senior Vice President of Client Success and Partnerships at Posh AI, with over 20 years of experience in the financial services industry. She has served in senior leadership roles, including CXO, and brings deep expertise across retail, contact centers, lending, digital services, and operations. A CX-certified leader, Kathy is passionate about helping financial institutions enhance customer experiences and drive operational efficiency to support organic growth.
Kathy holds both a bachelor’s and master’s degree in business and excels at helping organizations strategically leverage technology to address pain points, achieve key objectives, and prepare for future opportunities.
April 14, 2026 | 11:00 am
InfoSight
Speaker: Glory LeDu, President & CEO of CU Risk Intelligence of InfoSight
InfoSight360 for Small Asset Size Credit Unions
Glory LeDu is the CEO of League InfoSight, Inc., a league-owned company that provides compliance solutions to over 3,000 credit unions nationally, through credit union league/association partners. Her background includes over 20 years in the financial industry , including with credit unions, investment banks, and broker dealers. Glory is passionate about compliance and regularly assists compliance professionals from large and small institutions, as well as provides compliance training to credit union employees, officials and examiners. She serves on the Board of Directors for a local credit union and is on the Board of Directors for CU Risk Intelligence.
Glory received her Bachelor of Science degree from Northern Michigan University and a Master of Science degree from Pace University.
April 14, 2026 | 11:30 am
ViClarity
Speaker: Crystal Streeper, Director of League Services at ViClarity
Compliance Roundtable: Industry Trends for Small Credit Unions
Crystal Streeper is a seasoned professional in the financial industry with nearly 20 years of experience working in a variety of roles within credit unions. Her expertise spans lending, compliance, operations, and staff training, making her a valuable resource for credit union teams.
Currently serving as the League Service Compliance Lead with ViClarity, Crystal provides comprehensive compliance and risk assistance to affiliated leagues and credit union clients nationwide. Her work supports strong regulatory practices and helps institutions navigate an ever-evolving financial landscape.
April 21, 2026 | 11:00 am
Employers Association of the NorthEast (EANE)
Speaker: Pam Thornton, Director of Strategic HR Services at EANE
Solving the Talent Equation: Attract, Engage, and Retain the People Your Credit Union Can’t Afford to Lose
Pam Thornton is an experienced HR leader, strategist, and speaker with 30+ years in private industry and the nonprofit sector. She held HR leadership roles at LEGO Systems and K2 Sports before joining the Employers Association of the NorthEast (EANE) in 2014, where she serves on the Leadership Team and leads the HR team.
Pam partners with member organizations to deliver customized HR solutions and is a sought-after speaker on leadership development, compliance, and workforce strategy. She holds a bachelor’s degree in business with a focus on Strategic HR, is SHRM-CP and PHR certified, and serves on the RI SHRM Executive Board.
April 28, 2026 | 11:00 am
TruStage
Speaker: Lisa Pavelski, Director of Digital Capabilities at TruStage
Building Digital Strategies: Slow and Steady Wins the Race
Lisa Pavelski is the Director of Digital Capabilities for the Lending Experience Unit. In her role she is accountable driving the strategy to meet the evolving consumer needs and expectations leveraging digital integrations and marketing tactics.
Pavelski joined TruStage in September of 2019 as the Senior Manager of Digital Connections for Consumer Insurance. Prior to TruStage, she has held various leadership roles in Consumer Experience, Brand Management, Print & Digital Marketing, Product Management and Operations in the consumer products sector.
Pavelski graduated from the University of North Texas with an MBA in Strategic Management and received her Bachelor’s Degree in Marketing & Management from Northwest Missouri State University. She and her husband are the proud parents of Jake (22) and Marlee (14) and two fur babies Max and Millie who loves to make Teams call appearances. In her free time, she enjoys long distance running and triathlons.
Stay up-to-date with the Small Credit Union Series! Whether you missed the live webinars or want to revisit key insights, we’ve got you covered. Watch all the highlights and in-depth sessions from our 2023, 2024, 2025 series, and for our 2026 webinars, recordings will be available the day after each session concludes. Don't miss a beat—catch every essential recap and stay informed!
Small Credit Union Series Recordings
