CCUA Announces Strategic Realignment to Elevate Leadership and Strengthen Partnerships

Marlborough, MA – The Cooperative Credit Union Association (CCUA) proudly announces the successful completion of a strategic realignment aimed at enhancing member services and strengthening partnerships. This transformative initiative has resulted in the elevation of key individuals and the addition of a new executive to the leadership team.

• Melissa Pomeroy, who previously served as the Chief Revenue Officer at CCUA, has recently advanced to the position of Executive Vice President and Chief Operating Officer, overseeing operational functions. 
• Dawn Roberts, formerly the Controller, has assumed the role of Vice President of Finance and Administration, taking charge of internal human resources matters, onboarding, recruitment, and accounting. 
• Janelle Mullen, previously the Director of Marketing, now holds the position of Vice President of Member Engagement, underscoring CCUA's commitment to fostering stronger connections with its members. 
• Aimee Morin, formerly the Business Services Project Manager, has been promoted to Director of Business Operations and Association Services, streamlining internal operations and boosting CCUA's educational offerings. 
• Additionally, CCUA welcomes David Olson as the Senior Vice President of Strategic Partnerships, bringing extensive experience from his role as Chief Business Development Officer at MemberClose.

“This strategic realignment of our leadership team signifies a crucial step forward in our commitment to providing unparalleled member services and fortifying partnerships,” said CCUA President/CEO, Ron McLean. “Each of these talented individuals bring a unique set of skills and experiences that will undoubtedly contribute to the CCUA’s continued success and collaboration.”

"I am thrilled to take on the role of EVP and COO at the CCUA. This transition offers an incredible opportunity to actively contribute to the association’s expansion and strengthen our dedication to providing outstanding services to our loyal members," said Melissa Pomeroy. 

Janelle Mullen expressed, "As the new VP of Member Engagement, I am excited to work closely with our members, understanding their needs, and creating initiatives that resonate with their interests." As a tenured CCUA leader, Dawn Roberts remarked, “Diving into the role of VP of Finance and Administration is an exciting journey to bring a renewed strategic focus to internal operations, weaving together the threads of finance and human resources to contribute to the continued success of the CCUA." While Aimee Morin added, "I am eager to take on this new role adding to the growth and efficiency of the associations’ operations that further advance the credit union movement."

David Olson, the newly appointed SVP of Strategic Partnerships, remarked, "I am honored to join the CCUA after spending the last several years working with the team as part of MemberClose. Our industry is at the intersection of traditional and technology, and I look forward to serving our credit union community in ways they have never experienced before."

The entire CCUA is enthusiastic about the opportunities that lie ahead and remains steadfast in its dedication to serving members with excellence.

Media Contact

Janelle Mullen
Vice President of Member Engagement
Email: jmullen@ccua.org