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Member Service Representative - Part Time

American Spirit FCU, Dover, DE

American Spirit FCU, a $84 million credit union, has an excellent opportunity for a Part-time Member Service Representative (Teller) for our Dover Branch.

Responsibilities

  • Provide an ultimate level of service to the members and employees of American Spirit Federal Credit Union.
  • Perform routine transactions on accounts, including but not limited to cash handling, check 21, shared branching, etc. and research member inquiries including follow up to ensure member satisfaction.
  • Professional, well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a representative for the Credit Union.
  • Strong familiarity with credit union's products, services, policies and procedures.
  • Excellent communication, organizational, problem solving, and member service skills.
  • Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service that would meet the member's financial needs.
  • Excellent attention to detail with the ability to perform expeditiously and accurately.
  • Outgoing, friendly, member oriented personality.
  • Teller/Cash handling and Sales experience preferred.
  • Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.

Requirements/Skills Needed

Requires education equivalent to a four-year high school diploma.

How to Apply

For best consideration, include the job title and source where you found this position in the subject line of your email to: info@americanspirit.org