From Emergencies to Early Detection: HR as the Organization's PCP

Shifting from Crisis Mode to Prevention and Holistic Care – HR Workshop
Hosted by: Yvonne Alston (Indelible Impressions) and Mike McKenna (Diversified Private Markets & The Medicare Store)

Too often, HR serves as the “emergency room,” focused on crises and quick fixes. This workshop reframes HR as the organization’s primary care provider (PCP)—preventing issues, promoting workforce health, and building stronger cultures.

Participants will:

• Compare ER-style crisis response vs. PCP-style prevention
• Identify opportunities to shift from reactive to proactive practices
• Apply strategies that improve culture, engagement, and retention

You’ll leave ready to serve as your credit union’s PCP—creating systems that keep the workplace well and employees thriving.

Also featuring:

• HR’s role in Medicare with Mike McKenna & The Medicare Store
• Roundtable discussions and a closing reception

Registration: $175

Questions? contact Dawn Roberts at droberts@ccua.org.