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Consumer Protection Examiner (Non-Depository - Mortgage) Hybrid Position

Division of Banks, Boston, Lakeville, Woburn, or Springfield, MA

This role will be conducting examinations of Massachusetts-licensed mortgage lenders, mortgage brokers, and loan servicers to ensure they operate in a sound financial condition and adhere to applicable consumer protection laws and regulations.

Responsibilities

  • Assist in the analysis of non-depository licensees including mortgage broker, mortgage lender, and mortgage servicers; review loan files, transaction records and reports, including account contracts and disclosures, as well as transaction histories, and perform analyses on data collected to determine compliance with state and federal consumer protection regulations.
  • Evaluate each licensee’s compliance management system to ensure sufficient oversight by the directors and senior management with adequate policies and procedures, operational controls, internal monitoring, training, complaint processes and periodic independent testing to ensure compliance. Analyze mortgage call reports, balance sheets, income statements, and other financial documents to determine financial condition, conformance with generally accepted accounting principles, and compliance with applicable financial responsibility regulations.
  • Assist in the preparation of sections of the Examination Report and detailed work papers in an accurate and timely manner. Confer with other state and federal agencies and audit/consulting firms as part of the examination process.
  • Communicate examination findings with internal and external leadership/stakeholders, both orally and written. Participate in formal and on-the-job training.

Requirements/Skills Needed

Preferred Qualifications: 

We encourage individuals who believe they have the skills necessary to thrive to apply for this role, even if you don’t meet 100% of the job requirements.

  • Experience in mortgage, debt collection or banking industries; accounting, auditing or consulting in the financial services industries.
  • Familiarity with the Truth in Lending Act, Real Estate Settlement Procedures Act, Anti-Money Laundering, Equal Credit Opportunity Act, Fair Housing Act, or Information Security.
  • Willing and able to travel throughout the Commonwealth of Massachusetts and travel out-of-state with some overnight stay (dependable way to travel to multiple sites around Massachusetts is required; driver’s license and access to a vehicle are recommended).

Qualifications

  • Applicants must have (A) at least one year of full-time, or equivalent part-time, professional experience in accounting, auditing, or bank examining work, or (B) any equivalent combination of the required experience and the substitutions below.
  •  Incumbents are required to travel throughout the Commonwealth of Massachusetts and travel out-of-state with some overnight stay.

 Substitutions:

 I. A Bachelors or higher degree with a major in accounting, business administration, business management, banking, finance, economics, or related field may be substituted for the required experience.*

 *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

How to Apply

Apply online here