Consumer Protection Examiner (Non-Depository – Consumer Finance – Money Services) Hybrid Position

This role will be conducting examinations of Massachusetts-licensed consumer finance companies, money services businesses, student loan servicers, and debt collectors to ensure they operate in a sound financial condition and adhere to applicable consumer protection laws and regulations.

Responsibilities

• Assist in the analysis of non-depository licensees including consumer finance, debt collection, loan servicing (including student loan servicers), and money services businesses; review transaction records and reports, including account contracts and disclosures, as well as transaction histories, and perform analyses on data collected to determine compliance with state and federal consumer protection regulations.
• Analyze balance sheets, income statements, and other financial documents to determine financial condition, conformance with generally accepted accounting principles, and compliance with applicable financial responsibility regulations.
• Evaluate each licensee’s compliance management system to ensure sufficient oversight by the directors and senior management with adequate policies and procedures, operational controls, internal monitoring, training, complaint processes and periodic independent testing to ensure compliance.
• Assist in the preparation of the Examination Report and detailed work papers in an accurate and timely manner. Confer with other state and federal agencies and audit/consulting firms as part of the examination process.
• Communicate examination findings with internal and external leadership/stakeholders, both orally and written. Participate in formal and on-the-job training.

Requirements/Skills Needed

Preferred Qualifications:

We encourage individuals who believe they have the skills necessary to thrive to apply for this role, even if you don’t meet 100% of the job requirements.

• Experience in consumer finance, debt collection, loan servicing, or money services businesses.
• Familiarity with the Massachusetts General Laws, Bank Secrecy Act and Anti-Money Laundering laws and regulations, Truth in Lending, information security, repossession rules, consumer disclosures, or debt collection regulations.
• Willing and able to travel throughout Massachusetts and travel out-of-state with some overnight stay (dependable way to travel to multiple sites around Massachusetts is required; driver’s license and access to a vehicle are recommended).

Qualifications: 

• Applicants must have (A) at least one year of full-time, or equivalent part-time, professional experience in accounting, auditing, or bank examining work, or (B) any equivalent combination of the required experience and the substitutions below.
•  Incumbents are required to travel throughout the Commonwealth of Massachusetts and travel out-of-state with some overnight stay.

 Substitutions:

 I. A Bachelors or higher degree with a major in accounting, business administration, business management, banking, finance, economics, or related field may be substituted for the required experience.*

 *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

How to Apply

Apply online here