APEX 2025

Join us for APEX 2025, presented by the Cooperative Credit Union Association and the Credit Union League of Connecticut! Taking place from October 15th through October 17th at Mohegan Sun Resort in Uncasville, Connecticut, this premier event offers unparalleled networking and learning opportunities for credit union professionals.

Connect with colleagues from Connecticut, Delaware, Massachusetts, New Hampshire, and Rhode Island, and discover how APEX 2025 can inspire and advance your credit union. Enjoy a dynamic mix of keynote speakers, practical workshops, and a comprehensive vendor showcase in a convention-level setting.

Don't miss out on this exceptional opportunity to connect with like-minded professionals and take your credit union to new heights. 

Secure your spot at APEX 2025 today!

Credit Union Registrant: $659 per person
The Credit Union registration ticket covers access to all APEX keynote sessions, learning labs, as well as APEX-related breaks, receptions, and meals. Guests are welcome to join for an additional fee, listed below.

Small Credit Union Registrant: $459 per person
Credit union assets less than $200 Million
The Small Credit Union registration ticket covers access to all APEX keynote sessions, learning labs, as well as APEX-related breaks, receptions, and meals. Guests are welcome to join for an additional fee, listed below.

Young Professional Network Member: $459 per person
The Young Professional registration ticket includes access to all APEX keynote sessions and learning labs, along with breaks, the Wednesday welcome reception, Thursday's breakfast, awards lunch, and reception, and Friday's breakfast. Attendees must be members of CCUA's Young Professional Network. Guests are welcome to attend for an additional fee, listed below.

Guest: $359 per person
The Guest registration ticket covers access to all APEX keynote sessions, learning labs, as well as APEX-related breaks, receptions, and meals. Guests are welcome to join for an additional fee, listed below.

Annual Meeting Attendance on Thursday Only: 
Any CCUA member credit union in good standing may attend the Annual Business Meeting ONLY and at no charge.

Global Women's Leadership Network Session & Reception: $95 per person

Join us for the Global Women’s Leadership Network event during APEX 2025, an inspiring afternoon of female-focused speakers and networking, hosted by CCUA and CULCT. Open to all APEX attendees; separate registration required.

Cancellation Policy
Cancellations must be received in writing. If received by CCUA on or before Friday, September 26, 2025 registrant is entitled to a full refund. Cancellations after this date will incur a $100 cancellation fee. No refunds on cancellations received after Friday, October 3, 2025. Substitute registrants will be accepted at any time without penalty.

Information
For further information about APEX 2025, please contact info@ccua.org.

CCUA CREDIT UNION REGISTRATION
 

PRECONFERENCE
TUESDAY, OCTOBER 14, 2025

WEDNESDAY OCTOBER 15, 2025

THURSDAY OCTOBER 16, 2025

FRIDAY, OCTOBER 17, 2025

Drew Bledsoe

New England Patriots Franchise Quarterback & Entrepreneur

Keynote Session
Thursday, October 16th at 11:00 am 

Drew Bledsoe was the first overall pick in the 1993 NFL Draft and quickly became one of the league’s premier quarterbacks of the 1990s and early 2000s. A four-time Pro Bowler, Bledsoe led the New England Patriots to multiple playoff appearances and a Super Bowl berth in 1996, helping lay the foundation for the franchise’s dynasty. Known for his strong arm, toughness, and leadership, he threw for over 44,000 career passing yards and 251 touchdowns during his 14-year NFL career, which also included impactful stints with the Buffalo Bills and Dallas Cowboys.

Off the field, Bledsoe has transitioned seamlessly into life after football. He’s the founder of Doubleback Winery in Walla Walla, Washington, where he's earned national acclaim as a winemaker and businessman. With a legacy that spans elite performance, mentorship, and entrepreneurship, Bledsoe remains a respected figure in both the football and business worlds.

Christine Cashen

Award-Winning Author & Hilarious Motivational Speaker

Opening Keynote Session
Wednesday, October 15th at 1:00 pm 
How to Stay Inspired When You're So Darn Tired
 

Christine Cashen is a dynamic speaker known for her humor, energy, and insightful perspective on life. A member of the CPAE Speaker Hall of Fame, she blends positivity with productivity, helping audiences find laughter in everyday moments. Christine is a certified speaking professional and author of The Good Stuff and It’s YOUR Business. 

With a background in communication, adult education, and corporate training, she brings a wealth of experience to the stage. A cancer survivor, devoted mother, and wife, she inspires others to embrace life with resilience and joy.

Allison Cerra

Chief Marketing Officer of Alkami Technology

Keynote Session
Thursday, October 16th at 9:15 am 
The Top Forces Shaping the Future of Finance
 

Allison Cerra is an award-winning thought leader exploring the intersection of technology, culture, and economies to anticipate the future. 

As Chief Marketing Officer of Alkami Technology, she drives innovation in digital banking solutions. Previously, she led marketing at Hewlett Packard Enterprise and McAfee, shaping brand strategies and digital transformations. With a career spanning major tech disruptions—from broadband to fintech—she simplifies complex trends and empowers audiences to harness change.

Linda Nedelcoff

Chief HR Officer & Strategy at TruStage

Keynote Session
Friday, October 17th at 9:00 am 
 

Linda Nedelcoff is the Chief Human Resources Officer and Strategy at TruStage, where she oversees corporate strategy, communications, marketplace intelligence, human resources, learning and development, and community relations. She joined the company in 2011 and also serves as a management representative on the board’s human resources and compensation committee.

With previous experience at Deere & Company and Deloitte & Touché, LLP, Nedelcoff brings extensive leadership in HR, strategic planning, and talent development. She holds a bachelor’s degree in accounting from St. Ambrose University and is a certified strategic HR professional. Nedelcoff serves on the boards of the Greater Madison Chamber of Commerce and the YMCA of Dane County. She is also deeply involved in cancer research advocacy and co-founded the Oregon Community Closet to support local families.

Alison Herrick

Partner of Wipfli

Pre-Conference Learning Lab: Preparing for the NCUA Succession Planning Rule: Compliance, Strategy, and Sustainability
Wednesday, October 15th at 10:15 am [Nehantic/Pequot/Paugussett]

Alison has been working with credit unions for over 20 years and also leads the credit union practice for Wipfli. She specializes in audit services, including financial statement audits and supervisory committee exams, internal audit risk assessments, internal control studies, and consulting on generally accepted accounting principles. She also has experience with credit union service organizations (CUSO) and forensic audits. Clients appreciate her ability to provide recommendations and solutions that are reasonable and realistic.

Pat Lapomarda

Director of Data Science of Arkatechture

Pre-Conference Learning Lab: Think Big, Start Smart: Why Data and AI Strategy Is Critical for Small Credit Union Growth
Wednesday, October 15th at 10:15 am [Passamaquoddy/Brothertown]

Pat was born and raised in Maine, returning in 2002 to raise two children before eventually relocating with them to the sunshine state. A “recovering mathematician,” he was a data scientist before data science became a recognized field.

He specializes in using data to drive parsimony and clarity, applying principles like Occam’s Razor to create efficient solutions. He also values the often-overlooked skill of analog communication, promoting clear and direct conversations in a digital-first world.

Outside of work, Pat enjoys fitness, exploring the outdoors, and cheering for the New England Patriots—something he does with pride, regardless of rival opinions.

Crystal Streeper

League Compliance Lead & Training Coordinator of ViClarity

Learning Lab: Top 5 Compliance Pitfalls Credit Unions Should Avoid in 2026
Wednesday, October 15th at 2:00 pm [Solutions Stage]

Crystal Streeper is a seasoned professional in the financial industry with nearly 20 years of experience working in a variety of roles within credit unions. Her expertise spans lending, compliance, operations, and staff training, making her a valuable resource for credit union teams.

Currently serving as the League Service Compliance Lead with ViClarity, Crystal provides comprehensive compliance and risk assistance to affiliated leagues and credit union clients nationwide. Her work supports strong regulatory practices and helps institutions navigate an ever-evolving financial landscape.

Nilabh Ohol

VP of Product of Fiverity

Fintech Pitch Lab: Unified Fraud Intelligence in Action: Proactive Defense Through the CCUA Anti-Fraud Hub
Wednesday, October 15th at 2:30 - 2:40 pm [Solutions Stage]

Session details coming soon!

James Chemplavil

Founder of Salus

Fintech Pitch Lab: Turn Gen Z Into Members for Life with Products That Meet Them Where They Are
Wednesday, October 15th at 2:40 - 2:50 pm [Solutions Stage]

James Chemplavil is the Co-founder and CEO of Salus, the only automated digital underwriting platform that removes unnecessary costs and barriers to real-time microlending. Lenders using the Salus platform have issued over $2 million in microloans to 11,000 sub-prime borrowers, saving them over $1.3 million in fees versus costlier, predatory alternatives. Prior to founding Salus, he spent 16 years underwriting $10 billion in high-risk corporate debt in the investment management space through multiple credit cycles, including the Great Financial Crisis. In addition to his credit expertise, James has focused his efforts on impacting the underserved as a board member of Classroom Central, a Charlotte-based nonprofit that supports lower-income students in the Charlotte area. 

Kara Brewer

Chief Strategy Officer of True Link

Fintech Pitch Lab: Helping Members Thrive with Safer, Smarter Family Banking
Wednesday, October 15th at 2:50 - 3:00 pm [Solutions Stage]

Kara Brewer leads Strategy and Business Operations at True Link. Kara joined True Link from Oliver Wyman, a global management consulting firm, where she advised leading financial institutions on corporate strategy, product design, and risk management, and also drove the creation of Oliver Wyman's global Social Impact strategy through collaboration with leading global nonprofits. Kara holds a B.A. from Michigan State University's James Madison College of Public Affairs and currently lives in Los Angeles.

Roman Nazarewycz

Director of Client Engagement of Zest AI

Case Study: Smarter, Faster, Fairer Lending: Real Results with Zest AI Underwriting
Wednesday, October 15th at 3:00 - 3:30 pm [Solutions Stage]

Roman Nazarewycz is a business development leader with 20+ years of experience driving growth and innovation in financial services. As Director of Client Engagement at Zest AI, he partners with credit unions and banks to deliver AI-powered lending solutions that enhance decision-making, streamline operations, and expand access to credit.

With a consultative approach and strong relationship-building skills, Roman has a proven track record of aligning solutions with client goals and fostering long-term partnerships. His deep knowledge of the industry and passion for digital transformation make him a trusted advisor and advocate for technology adoption across the credit union and banking sectors.

Mark O’Dell

Chief Retail Officer of Service Credit Union

Case Study: Smarter, Faster, Fairer Lending: Real Results with Zest AI Underwriting
Wednesday, October 15th at 3:00 - 3:30 pm [Solutions Stage]

As Chief Retail Officer, O’Dell oversees the credit union’s branch network and Contact Center, along with Consumer, Indirect, Commercial, and Real Estate Lending and Collections. A 30-year lending executive, he brings strategic and innovative experience leading all lending channels. Originally from Illinois, O’Dell previously served as VP–Residential Lending at Alliant Credit Union in Chicago and held additional leadership roles at JP Morgan Chase Bank and NB&T Bank.

Amy Travers

VP of Sales of Illuma

Demo Session: Say It to Secure It: Voice Tech vs. Deepfakes & Fraud
Wednesday, October 15th at 3:30 pm [Solutions Stage]

Amy Travers, VP of Sales at Illuma, specializes in advising financial institutions on fraud prevention and enhancing customer experience through voice biometric authentication. 

Kristen Cooper

Enterprise Account Executive of Clutch

Demo Session: Open Accounts and Offer Loans like a Fintech
Wednesday, October 15th at 3:45 pm [Solutions Stage]

Kristen has six years of experience in the fintech mortgage lending space, working with a range of financial institutions before dedicating her expertise to Credit Unions. Now part of Clutch, a CUSO, she is passionate about helping Credit Unions grow and scale in the digital age. Her focus is on growing innovative solutions that attract and engage Gen Z and Gen Alpha, ensuring a bright future for Credit Unions. Based in New York City, Kristen enjoys traveling throughout the Northeast for both business and personal adventures.

Bryce Jackson

Director of Sales for Pivot Lending

Mortgage Lending Update: The Future of Real Estate Lending & Non-Conforming Mortgage Options
Wednesday, October 15th at 4:00 pm [Solutions Stage]

Bryce Jackson has over 21 years of credit union industry experience helping streamline the mortgage loan process to save time and money. He is dedicated to providing real estate lending solutions that drive credit union growth and strengthen member financial well-being. Outside of work, Bryce enjoys surfing, skiing, golfing, and spending time with his three children—Stella, Oliver, and Ben.

Bryant Ottaviano

CEO of Pivot Lending

Mortgage Lending Update: The Future of Real Estate Lending & Non-Conforming Mortgage Options
Wednesday, October 15th at 4:00 pm [Solutions Stage]

Bryant Ottaviano founded Pivot Lending Group in 2002 with a vision to create a mortgage company that prioritizes every borrower. With more than 30 years of experience, he has built a loyal customer base and now oversees over $500 million in loans serviced each month, working with credit unions, banks, developers, realtors, and homeowners to deliver the right product at a competitive price. Outside of work, Bryant enjoys life with his wife Ashley and twin daughters, Elodie and Finley, playing recreational softball, and performing as a drummer with the band North Side Tragedy, a tribute to the Chicago Cubs.

Dean DeCarlo

Founder of Mission Disrupt

Learning Lab: Boosting Membership and Loans—High Converting Campaign Strategies for Credit Unions
Wednesday, October 15th at 3:00 pm [Passamaquoddy/Brothertown]

Dean DeCarlo is a digital marketing strategist and founder of Mission Disrupt, a performance marketing agency helping credit unions Build, Focus & Scale their marketing efforts. With expertise in website conversion optimization, paid media, and predictive analytics, he helps credit unions eliminate wasted spend, improve member acquisition, and maximize marketing ROI.  Dean has partnered with credit unions nationwide, pioneering innovative testing frameworks that enhance digital ad performance and member engagement. 
 
A passionate educator and speaker, he delivers tactical, actionable insights on analytics, digital ad strategies, and best practices for increasing website conversions. He has spoken at credit union and financial marketing events, sharing data-driven strategies that help marketers attract new members, deepen relationships, and drive long-term growth in an evolving digital landscape. 

Kevin Lynch

Managing Director of Investments of Oppenheimer & Co. Inc.

Board Track Learning Lab: Examining Rate Cycles and their impact on the Balance Sheet Investment and Investment Strategy
Wednesday, October 15th at 3:00 pm [Nehantic/Pequot/Paugussett]

Kevin Lynch is a Managing Director of Investments at Oppenheimer & Co. Inc. in East Lansing, MI. With 30+ years of experience, he partners with credit unions nationwide, ranging from $20 million to $12 billion in assets, to provide customized investment strategies. He began his career at Justice FCU and later managed $4 billion in contracts at Sodexho-Marriott before joining Oppenheimer in 2000, where he is now a partner in the Credit Union Investment Strategy Group.

Kevin holds a BS in Finance from the University of Maryland and an MBA from Marymount University. He lives in East Lansing with his wife and five children, and enjoys movies, travel, bourbon collecting, and fantasy sports.

Caroline Vahrenkamp

Director of Filene Research Institute

Learning Lab: Pursuit of Scale—Industry Mergers & Consolidation
Thursday, October 16th at 2:00 pm [Oneida/Penobscot]

Caroline Vahrenkamp brings over 20 years of experience in and around credit unions to Filene where she will help build out our Member Insights competency. With her extensive experience in finance, marketing, and product development, Caroline finds trends and patterns in consumer behavior that will lead to the development of new products and services to transform the credit union industry. 

She works to help credit unions reestablish their identity to remain relevant, competitive, and provide the right solutions. Prior to her work with Filene, Caroline was at Raddon where she was responsible for Raddon Research Insights, the Raddon national consumer research program, and authored more than 20 research studies. 

Judy Britt

Vice President of Compliance of Credit Union League of Connecticut

Learning Lab: BSA Training for Board Members
Thursday, October 16th at 2:00 pm [Passamaquoddy/Brothertown]

Judy joined the Credit Union League of Connecticut (CULCT) in January 2013 as Training and Compliance Coordinator and currently serves as VP of Compliance, providing services to affiliated credit unions across Connecticut. Before joining the League, Judy gained extensive experience in compliance and as a paralegal, focusing on interpreting state and federal regulations, legal communications, and contracts, as well as delivering targeted compliance training. She studied Business Management at Sacred Heart University and earned her Paralegal Certification from the University of Connecticut.

Her professional certifications include CAMS (Certified Anti-Money Laundering Specialist), CUCO (Certified Credit Union Compliance Officer), BSACS (Bank Secrecy Act Compliance Specialist), and CUERME (Certified Credit Union Enterprise Risk Professional).

Harrison Hochman

Co-Founder & CEO of Sparrow

Learning Lab: From Attrit to Commit: Transforming Inactive Membership into Multi-Product Relationships
Thursday, October 16th at 2:00 pm [Abenaki]

Harrison Hochman is the co-founder and CEO of Sparrow, the valedictorian of Stanford’s Graduate Engineering Class of 2021, and a member of Forbes’ 30 Under 30 list. At just 13, he raised over $42,000 to purchase and personally deliver 280 wheelchairs to individuals with disabilities across South Africa. By 19, he was recognized as one of 11 young global leaders in STEM by the prestigious Straubel Foundation.

At 21, Harrison launched Sparrow from his parents’ backyard during the height of the COVID-19 pandemic. Within just 16 months, he had raised $7 million in venture capital and facilitated over $400 million in pre-qualified student loans for more than 30,000 borrowers nationwide. His entrepreneurial impact has been recognized by Forbes, U.S. News & World Report, the New York Stock Exchange, Business Wire, and Yahoo Finance for driving innovation in the fintech space.

Glory LeDu

President & CEO of CU Risk Intelligence of InfoSight

Learning Lab: Navigating the Compliance Landscape - Hot Topics for Credit Unions
Thursday, October 16th at 2:00 pm [Nehantic/Pequot/Paugussett]

Glory LeDu is the CEO of League InfoSight, Inc., a ​league-owned company that provides compliance solutions to ​over 3,000 credit unions nationally, through credit union league/association partners.  Her background includes over 20 years in the financial industry​, including with credit unions, investment banks, and broker dealers.  Glory is passionate about compliance and regularly ​assists compliance professionals from large and small institutions, as well as provides compliance training to credit union employees, officials and examiners.  She serves on the Board of Directors for a local credit union ​and is on the Board of Directors for CU Risk Intelligence. 

Glory received her Bachelor of Science degree from Northern Michigan University and a Master of Science degree from Pace University. 

Wednesday, October 15, 2025
 

Pre-Conference Learning Lab: Preparing for the NCUA Succession Planning Rule: Compliance, Strategy, and Sustainability

Alison Herrick, Partner of Wipfli

This session will provide a comprehensive overview of the final rule, including its purpose, scope, and practical implications for credit union leadership and governance.

Pre-Conference Learning Lab: Think Big, Start Smart: Why Data and AI Strategy Is Critical for Small Credit Union Growth

Pat Lapomarda, Director of Data Science of Arkatechture

Learn how small credit unions can use data and AI to compete and thrive. This session shares practical steps to build a scalable strategy, improve member experience, and streamline operations—even with limited budgets. Walk away with clear starting points and proven ideas to drive growth and innovation.

Opening Keynote Session: How to Stay Inspired When You're So Darn Tired

Christine Cashen, Award-Winning Author & Hilarious Motivational Speaker

Get ready to feel inspired and energized with Christine’s presentation! Learn to “Compose and Dispose” of worry like a boss and figure out what really gives you energy (spoiler alert: it’s not just that double-shot latte). With tips to leverage levity, you’ll be leading by example and inspiring others in no time.

Get your groove back with tips to “flip the script” and choose your emotional state. You’ll leave feeling charged up and motivated to work your magic in both your personal and professional life. So don’t miss out on these creative and fun ideas that will help you be less tired and ready to rock every single day!

Learning Lab: Top 5 Compliance Pitfalls Credit Unions Should Avoid in 2026

Crystal Streeper, League Compliance Lead & Training Coordinator of ViClarity

In this fast-paced session, we’ll spotlight the top five compliance pitfalls credit unions must avoid in 2026. From evolving regulations to common operational blind spots, you’ll get quick, actionable insights to help safeguard your institution. This discussion offers key takeaways to strengthen your compliance program and reduce risk.

Fintech Pitch Lab: Unified Fraud Intelligence in Action: Proactive Defense Through the CCUA Anti-Fraud Hub

Nilabh Ohol, VP of Product of Fiverity

Fraudsters are moving faster than ever, testing new schemes across multiple institutions before striking at scale. In this live demonstration, FiVerity will showcase how the CCUA Anti-Fraud Collaboration Hub connects fraud signals from member credit unions and the broader financial community into Unified Fraud Intelligence. Attendees will see how the Hub brings together data from across systems, detects emerging threats, reduces false positives, and enables secure collaboration - transforming fraud prevention from reactive “firefighting” into proactive, into a cross-industry, community-wide defense.

Fintech Pitch Lab: Turn Gen Z Into Members for Life with Products That Meet Them Where They Are

James Chemplavil, Founder of Salus

Younger consumers are looking for solutions that previous generations didn't use. Credit unions can bring cutting edge fintech solutions to Gen Z members, and create members for life, by using Salus. Through Salus, credit unions can offer products like digitally underwritten microloans that deliver cash to members in minutes. Microloans help young members through difficult times, increase direct deposit relationships with credit unions, and help credit unions attract and retain younger members.

See how Salus products like microloans, earned wage access, predictive analytics, and more can help your credit union give Gen Z the solutions they want, from the credit union they trust.

Fintech Pitch Lab: Helping Members Thrive with Safer, Smarter Family Banking

Kara Brewer, Chief Strategy Officer of True Link

Credit unions have a powerful opportunity to support members managing money for loved ones – and True Link helps make that possible. Built with insights from serving over 250,000 families over 13 years, our platform offers customizable spending controls, caregiver-managed account features, and fraud prevention tools designed for families with complex financial needs – including aging adults, teens, and individuals with disabilities or in recovery. With True Link, credit unions can help prevent fraud, generate non-interest income, and acquire the next generation of members – all while deepening relationships and supporting members through life’s most challenging moments.

Case Study: Smarter, Faster, Fairer Lending: Real Results with Zest AI Underwriting

Roman Nazarewycz, Director of Client Engagement of Zest AI & Mark O’Dell, Chief Retail Officer of Service Credit Union

Join a conversation with valued Zest AI customer, Service Credit Union, as they share their experience implementing AI-driven underwriting solutions, enhancing both internal and external member experiences, and driving overall success.

Demo Session: Say It to Secure It: Voice Tech vs. Deepfakes & Fraud

Amy Travers, VP of Sales of Illuma

Fraudsters are using AI to mimic voices, steal identities, and create convincing fake conversations—but voice technology is striking back. In this session, discover how voice authentication can prevent fraud before it happens, identify deepfakes in real time, and provide a smooth, secure experience for legitimate users. Join us for a live demo, real-world case studies, and an inside look at how voice is emerging as the new frontline in digital security.

Demo Session: Open Accounts and Offer Loans like a Fintech

Kristen Cooper, Enterprise Account Executive of Clutch

See how Clutch empowers Credit Unions to deliver a modern digital experience for account opening and loan applications. In this demo, we’ll showcase how you can launch seamless, mobile-first account opening and lending flows that rival the best fintechs—without overhauling your current systems. From instant identity verification and digital funding to automated decisioning and personalized loan offers, Clutch accelerates growth, improves conversion, and provides the kind of frictionless member experience today’s consumers expect.

Mortgage Lending Update: The Future of Real Estate Lending & Non-Conforming Mortgage Options

Bryce Jackson, Director of Sales at MemberClose & Bryant Ottaviano, CEO of Pivot Lending

In today’s shifting economy and rate environment, credit unions need flexible lending solutions to stay competitive. This session covers jumbo loans, investment properties, and alternative income options—along with a look at secondary market (Fannie, Freddie, and the FHLB0 and what’s on the horizon for real estate lending.

Learning Lab: Boosting Membership and Loans—High Converting Campaign Strategies for Credit Unions

Dean DeCarlo, Founder of Mission Disrupt

In an increasingly competitive financial landscape, credit unions need marketing strategies that don’t just attract attention but drive real action. This session uncovers the key ingredients of high-converting digital campaigns designed to increase membership and loan applications. Learn how to craft compelling offers, optimize your targeting, and fine-tune your messaging to maximize conversions.

Join Mission Disrupt to discover practical, results-driven marketing strategies that empower your credit union to attract more members and grow loan volume efficiently. Whether you're looking to optimize existing campaigns or launch new ones, this session will provide the insights you need to drive sustainable growth

Board Track Learning Lab: Examining Rate Cycles and their impact on the Balance Sheet Investment and Investment Strategy

Kevin Lynch, Managing Director of Investments of Oppenheimer & Co. Inc.

With the FED restarting the Easing cycle with a 25 BP cut last month, we will contemplate what that could mean for credit union balance sheets and interest income. We will examine the current state of rates and what we might expect as we head into 2026. Finally, we will introduce investment strategy concepts designed to protect against and even thrive in a falling rate environment.

Thursday, October 16, 2025
 

Keynote Session: Top Forces Shaping the Future of Finance

Allison Cerra, CMO of Alkami Technology

Financial institutions, especially credit unions, are navigating a wave of unprecedented changes, from shifting generational dynamics among consumers and employees to increasing regulatory pressures and a rapidly evolving technology landscape. Identifying the most significant trends can be challenging and viewing these shifts as opportunities rather than threats is even more difficult. This talk explores how changes in consumer behavior, business models, workforce expectations, regulatory demands, and technology are reshaping the future of banking. Attendees will gain insights from recent market research, learn a mnemonic device to enhance recall, and receive practical W.I.S.D.O.M. for key functional areas, including IT, sales, marketing, and human resources.

Keynote Session: Leadership, Reinvention, and Competing Beyond the Spotlight

Drew Bledsoe, Retired New England Patriots Quarterback & Super Bowl Champion

From leading NFL teams under pressure to launching a successful winery and navigating the challenges of entrepreneurship, Drew Bledsoe’s journey is a masterclass in resilience, reinvention, and high-performance leadership. In this engaging and insightful keynote, Bledsoe shares stories from his time in the NFL and his transition into the business world, revealing the mindset it takes to adapt, lead through change, and build something meaningful beyond the headlines. With warmth, candor, and humor, he delivers powerful lessons on legacy, teamwork, and staying grounded when the game plan shifts.

Learning Lab: Pursuit of Scale: Industry Mergers & Consolidation

Caroline Vahrenkamp, Director of Filene Research Institute

Consolidation continues to reshape the credit union industry as credit unions look for economies of scale. This presentation provides a data-driven perspective on aligning the pursuit of scale with member value and organizational sustainability. This session helps leaders answer critical questions like: How do economies of scale help credit unions do more for their members? How is the merger landscape shifting through mergers of equals, bank acquisitions, and system-level consolidation? What are the drivers, risks, and rewards of mergers? Together, we discuss how to decide whether and when a merger makes sense and what considerations leaders should keep in mind to navigate a merger and position credit unions for renewed success.

Learning Lab: BSA Training for Board Members

Judy Britt, Vice President of Compliance of Credit Union League of Connecticut

Bank Secrecy Act (BSA) compliance remains high on the examiner's list for all credit unions, so credit union volunteers need to be familiar with BSA requirements. While board members are not expected to be experts in every law or regulation impacting BSA/AML compliance, they are expected to be educated enough to understand and oversee their own compliance programs. Guidance from regulators and enforcement authorities makes clear that effective oversight requires knowledgeable and active engagement from directors.

This training session provides a relevant overview of BSA including the specific actions that boards must actively keep up with, such as BSA policy, risk assessment, ongoing training, and Suspicious Activity Report filings. Attendees will receive their certificate of completion satisfying their required BSA training.

Learning Lab: From Attrit to Commit: Transforming Inactive Membership into Multi-Product Relationships

Harrison Hochman, Co-Founder & CEO of Sparrow

All credit unions have members who remain relatively inactive—such as those who are indirect, dormant, or single-transaction. Converting these disengaged individuals into active, multi-product members calls for a strategic approach. In this session, Sparrow CEO Harrison Hochman shares proven strategies to revitalize inactive memberships and build lasting relationships.

Learn how to take relationship-building beyond the branch using technology and outreach that replicates in-person service. Discover smart ways to automate engagement without losing the personal touch, and gain insight into practices that drive loyalty and deeper member connections.

Learning Lab: Navigating the Compliance Landscape - Hot Topics for Credit Unions

Glory LeDu, President & CEO of CU Risk Intelligence of InfoSight

The regulatory compliance landscape is more challenging than ever. How can credit unions stay on top of everything? Don't let anything slip through the cracks. Join this session to stay ahead of what is happening in the regulatory environment and learn about the support, tools, and resources credit unions have to manage it all.

Friday, October 17, 2025

Keynote Session: Empowering Tomorrow: A Letter to the Future Leaders

Linda Nedelcoff, Chief HR Officer & Strategy at TruStage

As we look toward the future of the credit union industry, one thing is clear: success will be driven by the talent we nurture today. Explore the intersection of innovation and leadership, and gain insights on how credit unions can not only stay ahead but thrive in a rapidly evolving workforce landscape. From fostering internal growth through talent development, to leveraging AI to enhance recruitment, training, and member experiences, this discussion will empower leaders to embrace both timeless strategies and forward-thinking technologies. Become inspired to be the catalyst for change, creating a workforce that is not only skilled but also engaged, driven, and ready to shape the future of the credit union movement.

Mohegan Sun, Uncasville, CT
October 15 – 17, 2025

APEX 2025 registration fees do not include overnight room accommodations. 

As of September 22, 2025 the discount room block is closed.  Please contact Mohegan Sun directly to coordinate hotel reservations. 

• Mohegan Sun Phone: 866-708-1340
• Book Online: https://mohegansun.com/booking.html

Room Rate

Single/Double Rooms: $203.95 per night, to include reduced facility fee.
Rate subject to applicable taxes, currently 15% (subject to change).

The reduced facility fee of $24.95 per room per day, inclusive of tax, will provide the following service inclusions listed below:

• In-room Wi-Fi access
• Complimentary valet and self-parking (gratuity not included)
• Access to fitness center (24 hours with guestroom key)
• Access to pool
• In-room bottled water (2), coffee, and tea
• Unlimited local phone calls and up to 30 minutes of toll-free usage

The room rate will be offered, based on room and rate availability, two days pre-APEX 2025. For additional room reservations outside of the room block dates, attendees must call the hotel directly via toll free at 866-708-1340 and using the group discount code: APEX25.

Room Reservations Methods and Deadline

To be assured of accommodations, please make Mohegan Sun room reservations online using the discounted CCUA room block, available by clicking here. Reservations may also be made by calling the hotel directly via toll free at 866-708-1340 and using the group code: APEX25.

All reservations must be guaranteed by a valid major credit card, which will be supplied at the time of reservation. Mohegan Sun requires a deposit equal to one night’s guestroom and tax to be submitted with each reservation. This deposit will be refunded if the reservation is cancelled prior to forty-eight (48) hours before arrival, after which time, this deposit is non-refundable.

• Make your Mohegan Sun hotel reservation using the online portal
• Reserve your hotel room in the CCUA room block with the code: APEX 25 by calling: 1-888-226-7711

Discount Room Reservation Deadline: September 22, 2025

Federal Tax Exemption

To qualify for the federal tax exemption, federal credit unions must print and submit the Federal Tax Exemption Form to Mohegan Sun.

Federal Tax Exemption Letter  Federal Tax Exemption Form 

Check-In/Out

On the day of arrival, room availability cannot be guaranteed until 4:00 p.m.  On the day of departure, check-out time is before 11:00 a.m. All attendees arriving early will be accommodated as guestrooms become available. Luggage can be stored complimentary at the Bell Desk.

Getting there is simple. Leaving, well, that is the tough part…

Mohegan Sun
1 Mohegan Sun Boulevard
Uncasville, CT 06382
(888) 226-7711

A world at play and a world to its own, Mohegan Sun, created in 1996 by the Mohegan Tribe of Connecticut, is one of the world's most amazing destinations with some of New England's finest dining, hotel accommodations, retail shopping, live entertainment and sporting events. Getting there is easier than you think. Mohegan Sun is within 45 minutes from Providence and just over 90 minutes to Boston. Guests travelling from New Hampshire will find the drive to be just over 2 hours. And with more than 13,000 on-site guest parking spaces, parking is never a hassle.

Restaurants at Mohegan Sun

With 41 dining options, an endless array of culinary delights awaits at Mohegan Sun. From bountiful buffets to casual dining to renowned gourmet restaurants, every bite is a palate-pleasing, unforgettable experience.

For guests under the age of 21, accompanying a parent or legal guardian is required in restaurants serving alcohol. A legal guardian refers to a responsible adult with legal responsibility for a minor. Explore detailed information about dining options and reservations at Mohegan Sun.

Restaurants & Dining Options

Activities

While staying at Mohegan Sun, guests can indulge in a variety of on-site activities. Additionally, there are numerous off-site adventures available for those seeking further exploration.

The Mandara Spa

Mandara Spa, established in 1995 in Bali, Indonesia, has become a globally recognized spa brand with locations across four continents and fifteen aboard cruise ships. Their ethos combines well-being practices from various cultures, offering unique spa treatments blending ancient Balinese healing, European therapies, and regional influences. With sumptuous massages, rejuvenating facials, and luxurious facilities including treatment rooms, wet lounges, and a full-service salon, Mandara Spa provides a truly indulgent and therapeutic experience where time seems to stand still.

Click Here for More Info on Mohegan Spas & Make Reservations

For the most up-to-date information on the Mandara Spa offerings, please read the Current Spa Offerings or contact the Spa Concierge at 860.862.4500

Fitness Center

The Sky Fitness Center, available exclusively to hotel guests, offers a wide array of facilities including cardiovascular and resistance machines, free weights, and accessories. With the convenience of being open 24 hours, guests can enjoy their workout at any time, ensuring flexibility and accessibility during their stay.

Sun Terrace Pool 

Indulge in relaxation at the hotel's Sun Terrace Pool, boasting a 10,000 square-foot solarium with an indoor/outdoor pool and whirlpool for guests to enjoy. Located in the Sky Tower, the pool is open seven days a week for guests' convenience.

Attractions

Explore the abundant attractions near Mohegan Sun, ranging from maritime museums and historic sites to parks, galleries, and breweries. Experience seasonal recreational activities and year-round entertainment like performing arts shows, shopping at fine outlets, and exploring local shops. Discover the relaxed charm of Mystic Country, nestled between New York and Boston, offering compelling museums, vineyards, and attractions. For more about local attractions in southeastern Connecticut, visit Think Mystic.

Exhibitor booths and sponsorship opportunities are now closed as of October 1, 2025. For questions or more information, please contact jmullen@ccua.org or dmartino@ccua.org. 

Unlock the ultimate opportunity to connect with credit union decision-makers and showcase your solutions at APEX 2025, happening October 15-17 at Mohegan Sun Resort. This premier event brings together leaders from Connecticut, Delaware, Massachusetts, New Hampshire, and Rhode Island for unmatched networking and educational experiences.

With over 100 sponsorship and exhibitor booths available, APEX 2025 is the perfect platform to elevate your brand and demonstrate how your innovations can address industry challenges. 

Explore sponsorship and exhibitor opportunities today! Click the link below to view available options, including the APEX 2025 exhibitor service & electrical kits, or contact info@ccua.org for more details.

View and Purchase Your APEX 2025 Booth and Sponsorship

APEX 2025 Vendor Package Exhibitor Service Kit

APEX 2025 Vendor Package Exhibitor Electrical Kit

Cancellation policy:
All cancellations must be received by email to Dean Martino (dmartino@ccua.org ) or Janelle Mullen (jmullen@ccua.org ) on or before Friday, October 3, 2025.  If received before that date, the registrant is entitled to a 50% refund. No refunds or cancellations will be credited after October 3, 2025. 

Join us in acknowledging our trusted partner community whose generous support makes this premier event possible for our members.

Learn more about each sponsor by clicking on their logo. 

Title Sponsor

Convention Sponsors

Explore our diverse range of exhibitors. Don't miss the chance to connect with our trusted partner community at APEX 2025!

APEX 2025 Exhibitors 

Don’t miss the chance to connect—plan your stops in the newly redesigned exhibit hall and visit our amazing partners!

Get ready for APEX 2025 at the pre-conference meeting and reception of the Global Women's Leadership Network. On Tuesday, October 14th, join us at the Global Women's Leadership Network (GWLN) pre-conference event, an inspiring and transformative gathering dedicated to empowering women in the credit union industry. This event is designed to foster leadership skills, build professional networks, and promote gender diversity in the financial sector. 

Don’t forget to wear something pink to show your support!

Secure Your Spot

Not attending APEX 2025 but still want to participate in the GWLN pre-conference activities? Register for the stand-alone event.

Stand-Alone Event Registration

Looking for a unique opportunity to connect with credit union leaders at APEX 2025? Explore sponsorship opportunities for the Global Women’s Leadership Network event.

GWLN Meeting & Reception Sponsorship Registration

Joyner Eke, Ph.D.

CMC Drug Substance Purification Lead of Alltrna

GWLN Speaker
Tuesday, October 14th at 3:30 pm
Breaking Barriers, Building Bridges: Women Leading the Future
 

Joyner Eke, Ph.D., is a biotech leader driving innovation in pharmaceutical manufacturing through her expertise in process development, purification, and operational excellence.

Recognized for streamlining production and improving regulatory compliance, she’s also a passionate mentor committed to developing the next generation of scientists and engineers. A champion for women in STEM, Joyner empowers others to lead with confidence, resilience, and vision. 

Key Topics:

• The Power of Representation – Why visibility matters in leadership.
• Leading with Confidence – Overcoming self-doubt and impostor syndrome.
• Mentorship & Sponsorship – How to lift others as you climb.
• Navigating Change & Innovation – Thriving in the future of work.
• Balancing Leadership & Well-being – Prioritizing self-care while leading effectively.

GWLN Wellness Yoga at APEX

The Global Women’s Leadership Network Wellness Yoga session is more than just a workout—it’s an opportunity to pause, connect, and ground yourself in wellness alongside fellow leaders. FREE, gentle, all-levels yoga focused on wellbeing and connection. Open to all—no prior yoga experience needed. Please wear comfortable clothing. 

While the session is free, please RSVP so we can plan accordingly to Dawn Roberts – droberts@ccua.org.

Bonus

Attendees of the GWLN event on Tuesday evening (10/14) will receive a complimentary yoga mat. Feel free to bring your own if preferred. 

October 16 | 6:30–7:30 am | Yoga Room, Wellness Center at Mohegan Sun

Back by popular demand at APEX 2025, the Fintech Fairway returns as a vibrant hub for innovation and connection in the exhibit hall. Featuring 10 high-top tables, this dedicated space highlights leading fintech companies in a casual, high-energy setting that goes beyond traditional booths.

Engage directly with CEOs and founders to explore cutting-edge solutions designed to elevate your credit union’s offerings. With putting greens adding a fun twist, the Fintech Fairway is where creativity meets collaboration—and the future of financial services takes shape.

Visit the Fintech Fairway course in the APEX exhibit hall!

New for APEX 2025, the Solutions Stage is your go-to spot for quick, high-impact learning in the exhibit hall. This dynamic space will feature a mix of Learning Labs, live demos, and fast-paced pitches designed to spark ideas and showcase innovation in action. Whether you're looking for regulatory insights, tech trends, or emerging solutions, the Solutions Stage delivers bite-sized content with big takeaways. You'll also catch highlights from the Fintech Showcase, where up-and-coming innovators present cutting-edge tools tailored for credit unions. It’s your chance to see the future of fintech up close and in action.

Learning Lab: Top 5 Compliance Pitfalls Credit Unions Should Avoid in 2026

Crystal Streeper, League Compliance Lead & Training Coordinator of ViClarity

Wednesday, October 15th at 2:00 pm [Solutions Stage]

In this fast-paced session, we’ll spotlight the top five compliance pitfalls credit unions must avoid in 2026. From evolving regulations to common operational blind spots, you’ll get quick, actionable insights to help safeguard your institution. This discussion offers key takeaways to strengthen your compliance program and reduce risk.

Fintech Pitch Lab: Unified Fraud Intelligence in Action: Proactive Defense Through the CCUA Anti-Fraud Hub

Nilabh Ohol, VP of Product of Fiverity

Wednesday, October 15th at 2:30 - 2:40 pm [Solutions Stage]

Fraudsters are moving faster than ever, testing new schemes across multiple institutions before striking at scale. In this live demonstration, FiVerity will showcase how the CCUA Anti-Fraud Collaboration Hub connects fraud signals from member credit unions and the broader financial community into Unified Fraud Intelligence. Attendees will see how the Hub brings together data from across systems, detects emerging threats, reduces false positives, and enables secure collaboration - transforming fraud prevention from reactive “firefighting” into proactive, into a cross-industry, community-wide defense.

Fintech Pitch Lab: Turn Gen Z Into Members for Life with Products That Meet Them Where They Are

James Chemplavil, Founder of Salus

Wednesday, October 15th at 2:40 - 2:50 pm [Solutions Stage]

Younger consumers are looking for solutions that previous generations didn't use. Credit unions can bring cutting edge fintech solutions to Gen Z members, and create members for life, by using Salus. Through Salus, credit unions can offer products like digitally underwritten microloans that deliver cash to members in minutes. Microloans help young members through difficult times, increase direct deposit relationships with credit unions, and help credit unions attract and retain younger members.

See how Salus products like microloans, earned wage access, predictive analytics, and more can help your credit union give Gen Z the solutions they want, from the credit union they trust.

Fintech Pitch Lab: Helping Members Thrive with Safer, Smarter Family Banking

Kara Brewer, Chief Strategy Officer of True Link

Wednesday, October 15th at 2:50 - 3:00 pm [Solutions Stage]

Credit unions have a powerful opportunity to support members managing money for loved ones – and True Link helps make that possible. Built with insights from serving over 250,000 families over 13 years, our platform offers customizable spending controls, caregiver-managed account features, and fraud prevention tools designed for families with complex financial needs – including aging adults, teens, and individuals with disabilities or in recovery. With True Link, credit unions can help prevent fraud, generate non-interest income, and acquire the next generation of members – all while deepening relationships and supporting members through life’s most challenging moments.

Case Study: Smarter, Faster, Fairer Lending: Real Results with Zest AI Underwriting

Roman Nazarewycz, Director of Client Engagement of Zest AI & Mark O’Dell is Chief Retail Officer of Service Credit Union

Wednesday, October 15th at 3:00 - 3:30 pm [Solutions Stage]

Join a conversation with valued Zest AI customer, Service Credit Union, as they share their experience implementing AI-driven underwriting solutions, enhancing both internal and external member experiences, and driving overall success.

Demo Session: Say It to Secure It: Voice Tech vs. Deepfakes & Fraud

Amy Travers, VP of Sales of Illuma

Wednesday, October 15th at 3:30 pm [Solutions Stage]

Fraudsters are using AI to mimic voices, steal identities, and create convincing fake conversations—but voice technology is striking back. In this session, discover how voice authentication can prevent fraud before it happens, identify deepfakes in real time, and provide a smooth, secure experience for legitimate users. Join us for a live demo, real-world case studies, and an inside look at how voice is emerging as the new frontline in digital security.

Demo Session: Open Accounts and Offer Loans like a Fintech

Kristen Cooper, Enterprise Account Executive of Clutch

Wednesday, October 15th at 3:45 pm [Solutions Stage]

See how Clutch empowers Credit Unions to deliver a modern digital experience for account opening and loan applications. In this demo, we’ll showcase how you can launch seamless, mobile-first account opening and lending flows that rival the best fintechs—without overhauling your current systems. From instant identity verification and digital funding to automated decisioning and personalized loan offers, Clutch accelerates growth, improves conversion, and provides the kind of frictionless member experience today’s consumers expect.

Mortgage Lending Update: The Future of Real Estate Lending & Non-Conforming Mortgage Options

Bryce Jackson, Director of Sales & Bryant Ottaviano, CEO of Pivot Lending

Wednesday, October 15th at 4:00 pm [Solutions Stage]

In today’s shifting economy and rate environment, credit unions need flexible lending solutions to stay competitive. This session covers jumbo loans, investment properties, and alternative income options—along with a look at secondary market (Fannie, Freddie, and the FHLB0 and what’s on the horizon for real estate lending.

Join us for a special reception honoring outgoing CCUA board chair Fred Reinhardt. Fred has spent the past two years leading the CCUA board as chair. Fred is President/CEO of Greenwood Credit Union.

All monies raised from those supporting this will be directed to CCUA’s Impact Grant Program, supporting credit unions with assets of $300 million or less.

Registration Deadline: October 8, 2025

Tickets and sponsorships may be reserved by clicking the Register button, please include the name of each attendee upon registration.

Event related inquiries can be directed to Nicole LaMotte at nlamotte@ccua.org. 

Reserve Chair Reception Tickets*

Tickets and sponsorship options:

• Platinum Sponsorship ($1,000): Includes four reception tickets and recognition on reception signage and event page
• Gold Sponsorship ($750): Includes three reception tickets and recognition on reception signage and event page
• Silver Sponsorship ($500): Includes two reception tickets and recognition on reception signage and event page
• Bronze Sponsorship ($250): Includes one reception ticket and recognition on reception signage and event page
• Individual Ticket ($100): Includes a single ticket to reception

* Tickets are required to attend the Chair Testimonial Reception and is not included as part of APEX 2025 registration.

Thank you to our Chair Reception sponsors!