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AI Meets Empathy: Protecting Older Members Before Fraud Hits

Webinar Wednesday: Session 14

Cooperative Solutions
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Discover the CCUA's Webinar Wednesday series, designed to bring educational insights, innovative solutions, and member-focused services directly to you. Held on Wednesdays of each month, this series features timely topics and expert perspectives to keep credit unions ahead in a dynamic industry. 

Older adults, who comprise 66% of all deposits, face $60 billion in elder fraud every year - a number that continues to rise. The threat is already here, are you prepared to protect your members? It’s time to get ahead of the crisis. In this webinar, you'll learn how to move from reactive to proactive protection with smarter fraud detection, early intervention tools, and a member-first approach. Explore how Carefull’s AI-powered approach bridges technology with empathy to protect members today while earning loyalty across generations.
 

Join Carefull for this webinar to learn proven strategies for protecting your members from financial fraud while deepening long-term relationships. See how your credit union can empower members, enhance trust, and lead in member security and experience.

 

 

 

CCUA Webinar Wednesday virtual events are exclusive to member credit unions. Partners interested in engaging with our credit union community can explore sponsorship opportunities by emailing solutions@ccua.org.

Details

September 24, 2025 2:00 pm - 3:00 pm EST