MA Student Loan Servicer Regulations Made Final

The Massachusetts Division of Banks (Division) has filed the final amendments to 209 CMR 18.00: Conduct of the Business of Debt Collectors, Student Loan Servicers, and Third Party Loan Servicers and 209 CMR 48.00: Licensee Record Keeping. Emergency regulations were filed effective July 1, 2021 to implement the student loan servicer licensure provisions set forth in Chapter 358 of the Acts of 2020. These filings complete the regulatory process for the amendments to these regulations.

The final amendments became effective on September 17, 2021. Copies of the amendments to 209 CMR 18.00 can be accessed by clicking here and copies of the amendments to 209 CMR 48.00 by clicking here.  Please send any comments or questions to