Supervisory Skills - October 30, 2019

Meeting the Every Day Challenges of Front-Line Supervision

Are you transitioning from a staff position to a new supervisory role and looking for new skills to help in this transition? Or maybe you are supervising a difficult or challenging staff and need tools to manage conflict? Perhaps you want to update your supervisory skills as part of your career development. Or maybe you just want to be sure you are doing everything right to supervise your team to the best of your ability.

Henry Ford once said,"Coming together is a beginning, staying together is progress, and working together is success.”  Front line supervisors know coming together and staying together to achieve this success requires constant attention to the people one supervises and to the outcomes expected. Front line supervisors are one of the most important roles in a credit union. They monitor compliance with policies and procedures; they influence morale, impact work flow, and ensure the success of their department or group; and they are your talent pool for future leaders.

This one-day supervisory training program will provide supervisors with the basic skills and tools to:

Lead by example and set the professional tone

Balance the supervisor/employee relationship

Recognize the impact and importance of diversity

Monitor and document employee performance

Deliver timely and effective feedback

Handle problem employees

Know when to escalate employee issues to avoid legal landmines

Acknowledge one’s own strengths and weaknesses

Join us for an interactive, energetic, information-packed workshop to enhance the skills required to be a great Front Line Supervisor!  

Agenda

Registration and Continental Breakfast: 8:45 a.m.
Lunch: 12:00 p.m.-1:00 p.m.
Program: 9:00 a.m. - 4:00 p.m.
Speaker: Bill Nagle, SVP, Professional Development, CCUA - SPEAKER BIO
Fee: $159.00

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October 30, 2019 9:00 am - 4:00 pm

VENUE INFO

CCUA Headquarters
845 Donald Lynch Boulevard
Marlborough, MA  01752

Meeting the Every Day Challenges of Front-Line Supervision

Are you transitioning from a staff position to a new supervisory role and looking for new skills to help in this transition? Or maybe you are supervising a difficult or challenging staff and need tools to manage conflict? Perhaps you want to update your supervisory skills as part of your career development. Or maybe you just want to be sure you are doing everything right to supervise your team to the best of your ability.

Henry Ford once said,"Coming together is a beginning, staying together is progress, and working together is success.”  Front line supervisors know coming together and staying together to achieve this success requires constant attention to the people one supervises and to the outcomes expected. Front line supervisors are one of the most important roles in a credit union. They monitor compliance with policies and procedures; they influence morale, impact work flow, and ensure the success of their department or group; and they are your talent pool for future leaders.

This one-day supervisory training program will provide supervisors with the basic skills and tools to:

Lead by example and set the professional tone

Balance the supervisor/employee relationship

Recognize the impact and importance of diversity

Monitor and document employee performance

Deliver timely and effective feedback

Handle problem employees

Know when to escalate employee issues to avoid legal landmines

Acknowledge one’s own strengths and weaknesses

Join us for an interactive, energetic, information-packed workshop to enhance the skills required to be a great Front Line Supervisor!  

Agenda

Registration and Continental Breakfast: 8:45 a.m.
Lunch: 12:00 p.m.-1:00 p.m.
Program: 9:00 a.m. - 4:00 p.m.
Speaker: Bill Nagle, SVP, Professional Development, CCUA - SPEAKER BIO
Fee: $159.00